Delivery & Returns

Delivery

Ireland & Northern Ireland

Delivery takes *2-3 business days

*Please allow 10-14 business days during peak trading, promotions and launches. 

Delivery – €4.95 (Free for orders over €75)

Great Britain

Delivery takes 5-7 business days. 

*Please allow 10-14 business days during peak trading, promotions and launches.

Delivery costs £5 and is free on all orders over 75 GBP.

Orders to the UK & Northern Ireland will not incur any additional fees.

*Please note we do not ship to the Channel Islands.

Europe

Delivery takes 10-12 business days. 

*Please allow 10-14 business days during peak trading, promotions and launches.

Delivery costs €8 and is free on all orders over €100.

United States

Delivery takes up to 10-14 business days. 

Delivery costs $8.50 USD and is free on all orders over $100.

Australia

Delivery takes up to 10-14 business days. 

Delivery costs $10 AUD and is free on all orders over $150.

New Zealand

Delivery takes up to 10-14 business days. 

Delivery costs $15 NZD and is free on all orders over $200.

UAE

Delivery takes up to 10-14 business days. 

Delivery costs 50 AED and is free on all orders over 400 AED.

About our deliveries

We will do our best to handle your orders quickly and efficiently; and should be with you within 3 business days, however during peak trading and launches please expect up to 7-10 business days, and slightly more for international.

Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.

Returns

Standard Returns Policy

We really hope that you love your order. However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 28 days of receipt, provided they are in original condition with tags intact. Deliveries are returned at your own cost.

Once items are returned you will be entitled to receive a refund. For item(s) returned after this time we reserve the right to return the item(s) to you. We are not able to refund items that appear to have been worn, washed or are not in original condition. Every aspect of the garment must be free from signs of wear and odour.

Delivery costs are not included in your refund. All goods are your responsibility until we receive them. We cannot refund any items that have not been received safely back to us or that get lost in transit. Please ensure they are packaged appropriately so that they do not become damaged in transit.

Please note we do not accept returns in person.

*Socks are non-refundable. 

**Any product with a hygiene seal cannot be returned if the seal is removed.

Returns within Ireland: 

How to Return:

Step 1: To start your return click Here:  

Step 2: Look up your order confirmation email and enter your order number along with your postcode used at checkout.

Step 3: Select which items from your order you'd like to return or exchange.

Step 4: Select a reason for your return.

Step 5: Get your label, once your return is submitted, you'll receive a prepaid return shipping label.

Step 6: Pack your item(s) securely. Display the QR code and drop your parcel at your nearest DPD location.  

Step 7: Track your return. You'll receive email updates as your return is processed. Once received and inspected, your refund will be issued. 

    Returns within the United Kingdom: 

    UK orders can be returned via Royal Mail.

    Please ensure to enclose your order number in your parcel. Our returns address is as follows:

    RedSky Europe
    Unit 1, Alder Road,
    Momentum Logistics Park
    Naas, Co. Kildare
    W91 W1HE

    Unfortunately, we can not accommodate exchange requests due to stock availability.

    Please note we do not cover the cost of returns therefore a postage fee will apply from your chosen provider.

    International Returns:

    International customers are responsible for the return of orders back to 4TH ARQ HQ. Please reach out to help@4tharq.com for further information on how to process your return.

    Klarna Returns:

    Follow the regular return instructions (above) and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the customer service team has registered your return, Klarna will send an adjusted invoice.